India’s largest information technology (IT) services provider, TCS, is the creation of a Greenfield business process outsourcing (BPO) center of Ahmedabad, which can accommodate 2,000 people. Center placed the company’s future 35-acre campus, Garima Park. In addition, TCS house IT operations.
In the first phase scheduled for completion in December, TCS BPO employs 1,000 people.
“Our expansion in Ahmedabad is part of our strategy to take advantage of specialized talent available in Tier II cities. We intend to use the center to provide back office banking, financial and space insurance because the available talent in this region is best suited for this type of service. In addition, the Centre can also offer services specifically for the industry, “said Abid Ali Neemuchwala, vice president and global head BPO Services, TCS.
TCS employs about 35,000 people in its BPO services. Here are 30 500 in India. Other than the big cities of India, TCS BPO is also in Tier-II locations like Kolkata and Pune. TCS is also to expand the BPO center in Kolkata, where it already employs 2,000 people. These resources will mainly provide services in the field of media and publishing, utilities, banks and financial services. Neemuchwala said the company plans to add 1,500 people in Kolkata in the coming quarters.
TCS, which reported revenues of $ 925 million for BPO services grew by 27 percent in 2010-11. At this rate of growth, the activities of the BPO business is expected to pass $ 1 billion in revenue this fiscal year.
To keep pace with growth, the company is also expanding its base in offshore and onshore locations. Neemuchwala said the company was not considering taking inorganic route to expand at this time. “We have made acquisitions in due course, and our acquisitions have been very selective. But for now, we are not looking for acquisitions as a driver of expansion, “he said.
TCS also plans to increase the number of employees in Manila (Philippines) 1000 delegates, 300, the next few quarters. The Centre can accommodate 5,000 people.

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